You will notice that since Q4 we have been issuing statements to you directly by email, whilst we sourced an alternative method to our Client Portal which unfortunately has now reached its end of service due to your increased number of properties and the accruals of monthly statements since purchase. Therefore we would like to advise:
- The portal will remain live on the website until the end of 2018 to allow you to access historical statements( currently up to Sept 2017 is available to view)
- You will receive your April and May 2018 statement by email from our Finance team
- You can request statements to be reissued at any point for any month/year – please write to email@example.com
- We are aiming to transition to a new system in time for June statements.