About Us

Who We Are

We provide a complete and comprehensive service to UK Expatriate or Foreign individuals who are interested in acquiring UK property ranging from a single buy-to-let to a full portfolio. With over twenty years experience of investing in the UK property market, we have a network of partners and professionals who can take you from search to completion, from tenant management to sale, acting as your consultant throughout the process.

Our Service Includes
  • Research
  • Price Negotiation
  • Liaison With All Parties
  • Instruction Of Solicitor & Surveyors
  • Full Purchase & Works Cost Assessment
  • Project Management Of All Works
  • Appointment of a Property Management independent of Homes or Houses who in turn, will report to us for all aspects of day-to-day management to enable us to deal with issues on your behalf, that do not require your approval, such as:
    • Approval to allow the property manager to appoint a Contractor to ‘quote only’ for repairs
    • To shortlist the most suitable applicants for tenancy applications
    • To Provide us with regular updates on non-payment of rent which continues to the point of requiring your approval for action
  • Sale Of Property If & When Required

 

In Addition…

When you are ready to move on, we will market the property for sale to ensure you obtain the best market value for your investment.

Our History

Homes or Houses Limited was established in 2012 with the sole purpose of easing the process for expatriates and foreign nationals endeavouring to buy UK property.

Over the last 12 years Homes or Houses have assisted investors from around the globe in sourcing and purchasing over 1000 properties in the North East of England. These properties have ranged from houses requiring full refurbishments to brand new properties and all of the options between.

These properties remain under the full management of the appointed property management company, until you decide you wish to exit your portfolio, which is when we manage a sale for you to an alternative investor or through the open market.

Throughout the sourcing, you can utilise a broad range of professional services which have evolved with our growth, so we can offer access to surveyors, solicitors, accountants, mortgage brokers, and specialist property trades for refurbishments, all of whom treat our clients with the highest professional respect.

What We Do

We know too well, the challenges of searching for and buying property from a distance. After assisting you in making the important initial decision of whether property investment is suitable for you, we then lead you through the full process.

We provide a complete and comprehensive service to UK Expatriate or Foreign individuals who are interested in acquiring UK property ranging from a single buy-to-let to a full portfolio. With over 20 years experience of investing in the UK property market, we have a network of partners and professionals who can take you from search to legal completion, from property management appointment to completion, to sale, acting as your consultant throughout the process.

We will source, refurbish if required, arrange management and sell your property when you are ready, a truly holistic service and one stop shop!

Meet the Co-Founders

Jackie Fitzgerald
With over thirty years’ experience in Financial services including as a Mortgage Broker and property investor in addition to arranging Investments for clients internationally, Jackies’ idea for a Property Purchase ‘One Stop Shop’ came when she personally struggled to purchase UK investment property whilst based in the Middle East for 13 years. Jackie can guide you through the process and has the experience to deal with any challenge you may face.
Michael Collins
Michael has been with Homes or Houses since day one and leads the maintenance and property refurbishments. After 8 years of managing the family portfolio from a refurbishment and maintenance perspective, he brings a strong network of contractors, organisational and communication skills to what can be a chaotic and stressful process. Michael's team take responsibility for the 24/7 maintenance which requires immediate decision making, cost awareness and reporting ability, he thrives on them all. Michael’s instinct for a deal and his lateral thinking solutions, compliment Jackie’s logical approach.

Testimonials

Thanks so much for the wonderful support you’ve provided to get us through the process.

P.L & M.L - Dubai, Client

Thanks very much Jackie, to you and your team – between you, you have all made this a very easy and straightforward process once again.

M.S - Dubai, Client

We would both like to thank you for your expertise and professionalism getting us to this stage and completion on this property.
Next milestone now is to get the best rental price and a tenant who is happy to stay put for the next few years or more hopefully.

J.H & S.H - Dubai, Client

Thank you everyone. The finished property looks superb, and to have someone in this quickly and be under budget is just fantastic!

Thank you again – an excellent result, we are very impressed and very happy!

E.L & E.L - Dubai, Client

It will be a shame to leave the property and it is disappointing to leave a landlord company such as yourselves, who have made the tenancy at the property a trouble-free and enjoyable experience (unlike several properties which I have let previously).

On the return of good fortune, I will look to let a property from you in the future.

J.M - Shildon,

I just want to compliment Homes or Houses again for such efficient service. I have had 5 investment properties in my life and this investment property, although the smallest…. has been the best managed – by far. The end of year statements you provide, the bookkeeping services and the client portal are an excellent value-add.
Very impressive administrative machine Jackie. Well done to your team.

M.T - Dubai, Client

Homes or Houses were brilliant from start to finish. Efficient, reliable and extremely helpful. From the price of the property to finding a tenant, just superb!
I would recommend them to anyone wanting to buy an investment property.

K.D - Dubai, Client

Thank you Jackie and team, you have been amazing to deal with, extremely efficient! You have helped us to realise our goals for 2013, that we once thought were impossible.
Happy Christmas and looking forward to 2014.

T.L & C.M - New South Wales, Client

As a Client and a Tenant of Homes or Houses, both my son and I are impressed with the total service received. Purchasing was a seamless experience with all of our transactions to date, and the Property Management has shown the same level of professionalism by the whole Team. In addition to these services, we have been impressed with the in-depth knowledge possessed by Jackie, and all of the above is what sets the company apart from the crowd.
We look forward to more of the same in the future

L.M - Dubai, Client

Great thanks and of course am satisfied……………its the idiots guide to house buying, renting and sellings, what’s not to be happy about?!

C.W - Dubai, Client

Great to work with you Jackie a fabulous service.

F.C - Dubai, Client

Finally, we would like to take this opportunity to thank the team at Homes or Houses Ltd for being fantastic with regards to the problems we had in our previous apartment. We feel that you really went the extra mile in terms of service and if we ever find ourselves looking to move to the North East again, we will no doubt seek your counsel.

J.R - Sunderland, Tenant

Thanks to you and your team for making this so easy, Jackie. The process worked beautifully for a lazy investor like myself. I’m already saving for the next one!

S.T - Dubai, Client

I wanted to thank you for how helpful you have been while we were tenants. We havent had any issues here and we would both reccommend you to friends.

S.M - County Durham, Tenant

We were informed of the services of Homes or Houses through a colleague. From the initial contact with Jackie our questions were all answered and our minds were put at ease in that we were confident that any property that we have or bought would be in good hands with Homes or Houses. We had a few problems throughout the process with banks but Jackie and her team helped us every step of the way. We were guided through some properties with even a good reccie trip so we could get a feel for the houses that we would be purchasing. Knowing that every email and question is answered immediately gives us great confidence in Homes and Houses. After sales is also working well and the preparations to get the property ready is well managed and organized. We are informed of every step and really appreciate that fact.
We look forward to working with Homes and Houses again in the future and wish them every success.

C.W - Dubai, Client

Having spent 2 years trying to find different providers for the various stages of buying a UK property from overseas, it all came together with professionalism, speed and efficiency – when I contacted Homes or Houses. The whole process only took a few weeks and was completely seamless and stress free. Homes or Houses planned each stage with precision, so that everything from purchase to refurbishing then rental flowed smoothly. Their communication, follow-up and attention to detail is faultless.
I cannot recommend Homes or Houses highly enough, and have no hesitation in using them to continue building my UK property portfolio.

Y.B - Dubai, Client

In our current atmosphere of mediocrity, where service excellence and dedication are simply concepts beyond the great majority of so called service providers or customer oriented services. It is rare indeed to find a service provider such as Homes Or Houses in general and Jackie Fitzgerald in particular. I am known professionally as a extremely demanding and exacting task master and I have to applaud Jackie and her people on passing with flying colours any and all tasks i have required of them.
I have no hesitation in recommending them for any UK property related service that you might require.

F.M.J, Client